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Web Enabled Software Solution Provider for Small  and Medium Enterprises
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Single PC
 
ADA RecEnrol - Recruitment process of one of the branches of a defence establishment has been automated with this software created with VB as frontend and MS-Access as database.

Client/Server Applications 

What is client / server application ?


Local server based software catering to the needs of Customer Contact Center which has been created on Windows 2000 as OS and SQL 7.0 as the database.

Click to view the web site on eCRM, whose intranet component (local server) is this C/S application.

Web Enabled Software Applications

 What is web enabled software application ?

Click for more details of modules.
 Individual Modules :- Many web based modules have been created which apply to automation of different, standard  information processes of an organization. 
  • OnLine Customer Support
  • eOrder Placement
  • Discussion Forum
  • Opinion Poll
  • Guest Register
  • Chat
  • Knowledge Management

Modules Integrated :- eCRM (e Customer Relationship Management)

An integrated web based application which combines in one database, all the channels of communication with the customer, across functionalities such as marketing, sales and after sales. 
Software as Service

 What is software as   service ?

Click to view the opening screen of OCSS as ASP.
  Application Service Provider (ASP) Model :- Online Customer  Support (OCS) or Support Ticket Generator has been created as an ASP model for renting the software as service based on pay per use.