For Existing Clients

   ScanTrax Systems Pvt. Ltd. provides web based on-line customer support to its clients right from the work implementation stage through warranty period of work and beyond, to provide them with round the clock access for query, feedback, suggestions, consultations etc.

  Points raised by the customers, receive our best attention. Their continued interaction with us is cherished, as it reflects trust reposed by them in our capabilities. Every effort is made to utilize such an interaction opportunity, to return value to the client and thus build long-term relationship.

  Needless to say that the data collected over a period of time from these feedback, holds considerable business intelligence to be mined in the future.  

How to use the System?

          For using this system, a Client needs to send us an E-mail, so that Client ID can be obtained from us. Every Query of the Client will be properly docketed and recorded. Every Query can even be updated and will be tracked till the customer is satisfied. A summary of all the Queries will also be available on the net. Existing clients may click here to send an email to us to obtain ClientID. 

 Click here to view the opening screen of the Online Customer Support System.